In many cases we receive enquiries from customers asking us if we can match a competitors “much Lower”. Low price’s can often make alarm bells ring and can lead to problems in three ways:
1. low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive job. This is known as the “Bait and Switch” and is illegal. If anyone every tried this technique refuse their services and call trading standards to report the incident.
2. Low price can be for “single-process” cleaning. Rarely does the consumer know
what this means and, when told, asks for “dual-process” cleaning instead, which costs MUCH more. As a rule a professional Carpet and Upholstery Cleaner will Always make sure you are aware of the process they intend to use and the benefits/limitations to them.
3. Low price often means the carpet cleaner has cheap equipment perhaps even a unit they rented from their local diy store (I have seen this before), which cannot match the cleaning performance of the superior machines designed to remove the most soil and contaminants, and leave the least residue behind.
If you ask a professionally trained skilled tradesman how they cam up with the costing of a particular job they will often tell you a breakdown of everything the job had to pay for including, insurances, fuel, consumables and much more before they can even begin to pay themselves. Don’t be fooled be the leaflet offering 50% or more off “standard Prices” they are often a con. Do your research, and if you think something is too good to be true it usually is. Using a true professional is the best way to make sure a job is done correctly first time.